Are these prices final, or will there be add-ons?
The price you see is the full project cost. We don't charge for extra revisions within the package, source files, or final delivery. If you want something outside the listed scope (extra collateral, rush delivery), we quote it upfront before starting.
How does payment work?
All packages are paid in full upfront via secure card payment processed by Stripe. We accept Visa, Mastercard, American Express, and Discover. For custom and enterprise quotes, we can also arrange 50/50 split payment (50% on start, 50% on delivery) on request.
What happens after I order?
You'll receive a discovery brief within 24 hours, a 30-minute kickoff call within 2 business days, and your initial concepts within 48 hours of brief approval. Full delivery is within the timeline shown for each package.
What if I don't like any of the concepts?
If none of the initial concepts work for you and we haven't started any revisions, you're entitled to a full refund. See our
refund policy for the full terms.
Do I own the design fully when it's done?
Yes. On full payment and final delivery, all intellectual property and copyright transfers to you. You receive editable source files (AI, EPS, Figma where applicable) and can use the work however you like. Trademark registration, however, is your responsibility.
Can I cancel mid-project?
Yes. Cancellation policy depends on what stage you're at. See our
cancellation policy for the breakdown — generally, full refund before brief delivery, partial refund before initial concepts, no refund after concepts are delivered.
Do you work with clients outside the United States?
Yes. We work with clients across North America, Europe, and the Middle East. All pricing is in USD and paid via international card processing. We accommodate time zones for kickoff calls.
Will my brand be unique to me?
Yes. Every concept is designed from scratch for your brief — no template work, no stock graphics. We also do a basic visual similarity check before delivery, though formal trademark searches and registration are your responsibility.